How to Choose a Self-Storage Provider
Issue: May 2017
The question that comes right after “Do I need self-storage?” is arguably a harder one to answer — “Which self-storage provider should I choose?” A competitive marketplace means more options for customers, which is undoubtedly a good thing, but it also makes the decision-making process that much more complicated. We’re here to help with a list of essential questions to ask because it’s really not just about choosing a self-storage provider, it’s about finding the right one for you.
1. Does the provider have the right solution for your needs?
The best way to figure out whether a space will work for you is to consider what you’re using it for. The solution you’ll need for the personal storage of large and bulky items will naturally be quite different from the business storage of important records and documents. At StorHub, for example, self-storage units come in seven different sizes, ranging from 4 sqft to over 2,000sqft, to ensure the right fit for your needs.
. Where are their facilities located?
Location is everything. Self-storage is meant to be convenient — you shouldn’t have to go out of your way to deposit or retrieve your belongings. Choosing a facility near your home, office or somewhere that you frequently visit is generally a good idea. Because we understand that location translates into customer convenience, at StorHub, we have established a network of 11 self-storage facilities across the island so you can take your pick!
3. How accessible is your self-storage unit?
The question of accessibility also extends to the self-storage unit. What are the operating hours? Will you enjoy 24/7 access, the way StorHub customers do? We believe that there shouldn’t be any restrictions preventing you from accessing your own belongings whenever you want so all StorHub facilities operate round-the-clock.
4. What the safety and security features are in place?
Whatever you choose to place in self-storage, these are items that matter to you, so you deserve to know that they are being kept safe and secure. All StorHub facilities have a fire protection system in place and 24/7 CCTV surveillance. Each is also secured with a state-of-the-art biometric access system to ensure that only registered users have access to your unit. For an additional layer of security, you can also secure your unit with your own lock and key. After all, you deserve total peace of mind, knowing that your belongings are safe and secure.
5. How reliable or reputable is the provider?
Because self-storage essentially means leaving items that are important to you in someone else’s facility, we think trust plays a big role. It’s worthwhile assessing self-storage providers on their reputation and track record. The Internet is a wonderful trove of information and you should easily find peer reviews on different providers. Of course, reviews can be very subjective so view them as an indicator, rather than the whole truth.
Armed with these key questions, you’re now ready to make an informed decision about choosing the right self-storage provider. Find out if StorHub has the answers you seek by clicking here!