We Are Open With Safe Management Measures In Place [2 June 2020 Update]
Issue: Jun 2020
Dear StorHub Customers,
Thank you for your patience and understanding over the past few weeks as we catered to your storage needs remotely. We are pleased to inform you that we have been given the go-ahead to resume business from 2 June 2020 onwards. This means that all our 12 self storage facilities and reception offices island-wide will reopen on that date and business will be as usual while adhering to the latest Safe Management Measures stipulated by the government to provide a safe environment and do our part to minimise risks of further outbreaks. You can finally pick up where you left off with our storage specialists who will continue giving you the friendly and professional customer experience.
With your safety and that of our staff in mind, we would like to inform you of the Safe Management Measures that have been put in place:
|1.||The use of our national digital check-in system SafeEntry which records employees' and visitors' entry to facilitate contact tracing.|
|2.||The frequency of disinfecting common areas and touchpoints at our self storage facilities has been increased and hand sanitisers are available at lift lobbies and our reception.|
|3.||We conduct temperature-taking for all StorHub’s staff, vendors and customers.|
|4.||All staff will have a mask properly donned at all times while on premises. Customers will also have to wear a mask when visiting our facilities.|
|5.||Social distancing will be observed at all reception desks where one customer is served at a time while their companion is seated separately.|
|6.||Safe 1-metre physical distances are demarcated with visual indicators.|
|7.||The use of cashless or contactless payment is also encouraged to reduce cash-handling.|
|8.||We keep an ongoing list of all visitors’ health declaration compiled from forms filled out by visitors at our reception area.|
|9.||Customers who are feeling unwell or with respiratory symptoms and fever will be turned away.|
Do note that the option to sign up for a self storage unit with us online is available too.
Your storage unit continues to be accessible 24/7. Please proceed with care when visiting your storage space by observing the stipulated social distancing rules and practising hand hygiene.
We are closely monitoring the precautionary measures requirements from the relevant authorities and will make changes when necessary.
Our reception hours are as follows:
|Monday to Friday:||8:30am – 6:30pm|
|Saturday:||9:00am – 1:00pm|
|Closed on Sunday and Public Holidays|
|Your storage unit is accessible 24/7 as always.|
Let us be mindful in ensuring a safe and pleasant experience for all!