Keeping our storage facilities clean and safe [10 April 2020 Update]

Issue: Apr 2020

Keeping our storage facilities clean and safe [10 April 2020 Update]

Dear StorHub Customers,

In view of the current COVID-19 situation, rest assured that StorHub is taking necessary precautions to minimise the risk of transmission across customers and our employees by ensuring your StorHub environment within our self storage facilities is clean and your precious belongings are safe.

To accomplish this:

1.StorHub is focused on maintaining a clean office environment.
2.We have increased the frequency of cleaning and sanitising all common areas and touchpoints used by our staff and customers including biometric scanners, lifts, tables, chairs, computers, door knobs or handles, credit card terminals, and restrooms.
3.Hand sanitisers are available at lift lobbies and reception.
4.Social distancing is in force at all reception desks, only one customer will be served at a time.
5.Please allow only one person per party to be attended by our staff. If customer is being accompanied by others, they will be seated separately.
6.New air-conditioning is being put in place to ensure dust-free, clean and temperature-controlled environments.
7.Temperature checks will be conducted for all StorHub’s staff, vendors and customers.
8.We have marked off all lifts to include 1-metre social distancing.
9.We encourage the use of cashless or contactless payment to reduce cash-handling.
10.  Please help us by filling up the visitor declaration form at our reception for contact tracing purpose.
11.  Customers who are feeling unwell or with respiratory symptoms and fever will be turned away.

We are closely monitoring the Singapore Government’s recommended precautionary measures and will make changes when necessary.

We will be revising our reception hours as follows:

    Monday to Friday:10:00am – 5:00pm
 Saturday:9:00am – 1:00pm
 Closed on Sunday and Public Holidays
 Your storage unit is still accessible 24/7 during this time.

We apologise for any inconvenience caused. We value your business and thank you for your patience during this time. We look forward to continuing to serve you and please ask our front staff or call 6337 2000 if you have any questions.

Together, let’s all play our part in the fight against COVID-19.

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